I solve messy human problems through thoughtful design. Over the past 8 years, I've helped businesses and organizations create services that actually work for people - from making tax systems less painful at eBay to building healthcare tools that support our military service members. What drives me is seeing real impact: whether it's helping prevent gift card scams that target vulnerable people, or making it easier for low-income students to navigate college financial aid.
I love diving deep into complex challenges, but at the end of the day, it's all about making things better for humans who use them. I bring both the strategic thinking to tackle big systemic issues and the hands-on skills to make solutions come to life.
I’m seeking a full-time or contract role within an established design team at a company that values positive social impact and offers opportunities for growth into a Senior position. To get in touch email me at marcusnma@gmail.com